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RETURNS
RETURN POLICY
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Thank you for shopping with us! Your satisfaction is important to us! If for any reason you are not satisfied, please contact us and we will be happy to assist you.
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We do not accept returns more than 30 days past the ship date. We do not accept returns if the item has been worn or damaged from washing. Items smelling of perfume, marked with makeup or deodorant, or showing any signs of wear, are not valid for return/exchange and no refund will be issued.
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All sales are final on Special/Discount and Clearance items.
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The customer is responsible for all return shipping costs. For your protection, we recommend that you insure your return and use a traceable carrier that can provide you with delivery confirmation. Concert Black Clothing will not be responsible for items returned that are lost or damaged in transit.
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Please include your a copy of the Sales Receipt or Packing List with all returns.
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Once we receive your return, it will typically be processed within 7 business days and we will credit the credit card used for that purchase. Please note your banking institution may require up to 14 days to process and post this transaction to your account once they have received the information from us.
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If you have any questions or concerns, please call or text 385-200-4005 or email concertblackclothing@gmail.com.
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Concert Black Clothing, 165 East 900 North, Box 751, Spanish Fork, UT 84660
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